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See What Our Customers Are Saying

4.8

Andrew T.

3 months ago

From start to finish, Garbrella Pergolas and Ray Yoder delivered an outstanding experience. Communication was easy, every question was answered quickly, and the craftsmanship of the final pergola is truly top‑notch. I’m extremely happy with the quality and overall service from Garbrella. I’d highly recommend them to anyone looking for a pergola

Response from the owner:Thank you for your feedback and for taking the time to leave a review! We're delighted to hear that you had a great experience from start to finish and that you're pleased with the quality of your new pergola. It was a pleasure working with you, and we're grateful for the opportunity to help bring your project to life. Thank you for your recommendation—we truly appreciate your support and hope you enjoy your Garbrella Pergola for many years to come!

Layne A.

3 months ago

We are very happy with our Tuscany Freestanding Pergola. It is a good product and great people to work with.

Response from the owner:Thank you for the review! We're so glad you're happy with your Tuscany Freestanding Pergola and that your experience with our team was a positive one. We appreciate your business and hope your new outdoor space brings you years of enjoyment. Thanks again for choosing us!

Susan B.

3 months ago

I ordered a custom pergola. After many emails back and forth to get it designed, it arrived. It's rather large and took 4 days to complete. That timing did not include the bases. It's beautiful and high quality. We had 70 MPH winds yesterday and it didn't budge. Can't say that for the rest of the yard. Anyway, would highly recommend them. Easy to work with and a great product. So happy.

Response from the owner:Susan, thank you for sharing your experience and for the wonderful review! We know custom projects require extra planning, and we truly appreciate your patience throughout the design process. We're thrilled to hear that you're happy with your pergola and that it stood strong through the 70 MPH winds—that's exactly the kind of durability we strive to deliver. It was a pleasure working with you, and we hope you enjoy your new outdoor space for many years to come. Thank you again for choosing Garbrella!

S T.

1 year ago

From start to finish…great experience with Garbrella and the 12x16 pergola I ordered. Color and design samples received made ordering easy, and the support I received from Ray (sometimes daily) during my DIY installation was comforting and invaluable. It’s difficult to find honest and personable companies like Garbrella.

Response from the owner:It was a pleasure working with you! As a Garbrella team we want to thank you for the kind words and your purchase from Garbrella! Thank you!

Tim G.

2 years ago

Garbrella gets my highest recommendations. I worked closely with Ray Yoder in 2023/24 to design, order and ship a 16' x 7' custom pergola for our home in Ohio. It took my carpenter and I about 2-1/2 days to assemble it. We were both impressed with the quality of the components and the way it went together. It’s very clear that a lot of professional thought and experience went into this product by Garbrella. Nice job Ray and Team Garbrella.

Response from the owner:Thank you Tim! It was great working with you. We appreciate the business!

Jamie D S.

3 years ago

Ray Yoder was great to work with from the beginning through our installation! Absolutely fantastic product! Excellent quality, we are so glad we chose Garbrella!!

Response from the owner:Thank you Jamie for the 5 star review! We appreciate your business!

Chris H.

3 years ago

My wife and I absolutely love our pergola it works awesome and went together very well (other than I don’t read instructions well). As much as I love my pergola the service after the sale has been amazing which in my eyes is just as important if not more important. Did I mention I don’t read instructions very well, I put to many screws in the slats for the top so I ran out 1/2 way through, I called and they sent me more…..free….who does that??? I also screwed up one of the trim pieces and guess what they sent me one of those as well. The only thing they said was they wanted a completed pergola that we would be happy with and believe we are. Thank you for all of your support and patience with me.

Response from the owner:Chris, Thanks for your kind words and compliments on our service. We find great satisfaction in exceeding our customer's expectations! We wish you many good years of enjoyment from your pergola!

Shean M.

3 years ago

I got a 16x16 attached vinyl pergola and was able to put it up by myself in 2 days. Very simple to build. A beautiful addition to our back porch. Keeps the sun from glaring down on us but doesn't give the feeling of being closed in. Justine, who delivered the pergola, was very knowledgable and accomodating and arrived exactly when he said he would. He was even able to provide me with construction tips. Had a few questions during construction. Ray got back to me right away. He even sent me additional parts when I needed to modify the design slightly to work with my house.

Response from the owner:Thank you Shean for the 5 Star Review! We appreciate your business and wish you many years of enjoying your shade!

Robert S.

5 years ago

Found Garbrella on the internet and contacted them to purchase my pergola. They made selecting my pergola easy and at a good price. Had the pergola installed professionally however it looked easy if you have a handy friend who can help. It looks amazing and as I am on the coast has weathered many high winds some over 75 mph. Highly recommend!

Response from the owner:Thank you! It was a pleasure working with you!

Dale M.

6 years ago

I ordered 6x6 post wraps. When they arrived one piece was damaged in shipping.. Garbrella was quick to ship another piece with no questions asked other then sending them a picture. I could not be more happy with the wraps or the great service. Thank you very much.

Response from the owner:Thank you!

Garbrella Pergolas
601 Overlys Grove Rd
New Holland, PA 17557
Phone: (717) 481-3239
sales@garbrella.com

Hours:
Mon-Fri: 8:00am - 4:00pm
Sat-Sun: Closed

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